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AI transformation in travel: Ante Dagelić of Travelier | PhocusWire

About AI-related investments at Travelier

What I can say is that our biggest investments aren't in models or tools. They're in infrastructure, data, quality, access and organizational structure. That's the unglamorous work: making sure our data is correct and available, that our systems are properly documented and connected, that ownership is clear, that quality is measured rather than assumed.

We do that for two reasons. The first is that it makes our products better on its own terms, independently of AI. The second is that it makes us a far better environment for agents to operate in. An agent is only as good as what it can access and trust. Companies that invested in this over the last years are the ones able to move quickly now, and I expect that gap to keep widening.

  • Ante Dagelić, VP of AI at Travelier

Point de vue pertinent. Finalement il s'agit d'investir dans le harnais à plus grosse échelle.

Extraits cités issus de ce lien visité le , crédits: Abby Crotty